DIAGNOSE
Services Included
• Current-state process and stakeholder mapping
• Spend-baseline development and validation
• Supplier capability and resilience assessment
• Commercial-integrity and cost review
• Quality, delivery, compliance and sustainability review
• Risk, dependency and opportunity analysis
• Prioritised findings and recommendations
Build an objective view of the current supply chain, its commercial baseline, its operating constraints and its most important risks.
See the real picture
What you gain
A clear, evidence-based view of current strengths, gaps, risks and opportunities — together with a practical agenda for action.
DESIGN
Build the right operating model
Translate the assessment into a sourcing strategy and operating model that reflects your commercial priorities, internal capability and appetite for change.
Services Included
• Strategic objectives and programme vision
• Sourcing route and supplier model options
• Make versus buy and insource versus outsource assessment
• Service scope and responsibility definition
• Governance and decision-right design
• Technology and data requirements
• Success measures and mitigation planning
• Implementation roadmap development
What you gain
A practical target model that people can understand, suppliers can respond to and the business can implement.
Make the selection with confidence
SELECT
Run a structured and transparent competitive process that tests supplier capability as well as price.
Services Included
• Market and supplier landscape review
• RFI and RFP design
• Bid documentation and response management
• Supplier briefing and clarification
• Commercial, operational and technical analysis
• Capability presentations and site visits
• Shortlisting and recommendation
• Commercial validation and negotiation support
• Supplier mobilisation planning
What you gain
A defensible supplier decision supported by clear evidence, comparable commercial analysis and a realistic implementation plan.
DEPLOY
Move from decision to delivery
Turn the selected model into a controlled transition that protects business continuity and keeps clients, users and suppliers aligned.
Services Included
• Mobilisation and transition planning
• Programme governance and reporting
• Roles, responsibilities and escalation routes
• Technology selection and deployment support
• Data and specification migration
• Supplier and stakeholder onboarding
• Change communication and training
• Pilot, rollout and go-live support
• Post-launch stabilisation
What you gain
A structured implementation with clear ownership, visible decisions and practical support through to stable delivery.
Maintain control after implementation and create a rhythm of performance management, challenge and continuous improvement.
Keep improving
IMPROVE
Services Included
• Strategic and operational category leadership
• Supplier performance management
• SLA and KPI development
• Governance meeting leadership
• Commercial and service review
• Continuous improvement pipeline
• Compliance and retail execution monitoring
• Team coaching and capability development
• Periodic market and operating model review
What you gain
A supply chain that continues to improve rather than slipping back into old processes, costs and behaviours.